Returns & Refunds Policy for

Last Updated: 09-02-2024


  1. Eligibility:
    • To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
  2. Initiating a Return:
    • Contact our customer service team at [customer service email/phone] within [number of days] days of receiving the product to initiate the return process.
  3. Return Authorization:
    • A return authorization (RA) number may be issued for your return. Please include this number with your returned item.
  4. Shipping:
    • Customers are responsible for return shipping costs unless the return is due to a mistake on our part.


  1. Refund Process:
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
  2. Timing:
    • Refunds may take [number of days] days to be processed and reflected in your account. The processing time may vary depending on your payment provider.
  3. Exclusions:
    • Certain items are non-returnable, such as [list any exclusions, e.g., gift cards, personalized items, etc.].


  1. Product Exchange:
    • If you received a defective or damaged item and need to exchange it for the same item, contact us to arrange an exchange.

Damaged or Defective Items

  1. Reporting Damage:
    • If you receive a damaged or defective item, contact us within 07 days of receiving the product with clear photos of the damaged or defective item.
  2. Replacement:
    • We will evaluate the issue and, if eligible, provide a replacement or offer a refund.


  1. Cancellation Policy:
    • Orders may be canceled within 07 of purchase. Once an order is processed and shipped, it cannot be canceled.

Contact Information

If you have any questions about our Returns & Refunds Policy, you can contact us at:
Address: 45419 21ST ST W, LANCASTER, CA 93536
Phone: +1 424-382-6823

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